Effective Date: January 20, 2026
These SMS Terms of Service ("SMS Terms") govern OktoRocket's use of SMS and MMS messaging to communicate directly with its clients. By opting in to receive SMS or MMS messages from OktoRocket ("Company," "we," "us"), you agree to these SMS Terms.
Consent to receive SMS messages is not a condition of purchase.
Program Description
OktoRocket uses SMS and MMS messaging to communicate directly with its clients regarding their OktoRocket account and services. Messages may include:
- Account and billing notifications
- Service updates and system notices
- Reminders and confirmations
- Customer support communications
- Promotional or marketing messages related to OktoRocket services (where permitted and with proper consent)
Messages are sent only by OktoRocket to its clients and not on behalf of third parties.
Message Frequency
Message frequency varies based on your account activity, service usage, and communication preferences. Frequency is not fixed and may change over time.
Message and Data Rates
Message and data rates may apply and are determined by your mobile carrier.
OktoRocket may charge clients for SMS messaging as part of its service offerings or subscription plans, as outlined in the applicable service agreement or pricing terms.
Opt-Out Instructions
You may opt out of receiving SMS messages from OktoRocket at any time by replying STOP to any message.
After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages unless you re-enroll.
Help / Customer Care
For help, reply HELP to any message or contact us at:
Email: support@oktorocket.com
Supported Carriers
SMS services are supported by major U.S. carriers. Carriers are not responsible for delayed or undelivered messages.
Privacy
Your participation in OktoRocket's SMS program is governed by our Privacy Policy.
Program Changes
OktoRocket reserves the right to modify or discontinue its SMS messaging program at any time.
Contact Information
OktoRocket
Email: support@oktorocket.com
Address: 660 Bakers Bridge Ave. Suite 200 Franklin, TN 37067